To create memorable experiences that will invigorate peoples senses and appreciation of life through wine.
Where a client has made an enquiry but fails to follow through by booking through the website booking system, at our discretion we reserve the right to terminate the reservation within 48 hours. We will notify the client by email of this cancellation.
Where a client has booked and paid the full value of the tour by credit card directly to NZWINEPRO or through BookIt, which is the booking payment platform in the NZWINEPRO website :
A deposit of 50 % is required to confirm a booking.
The balance of the quote must be paid within 48 hours of departure. Where a corporate or group booking deposit has been paid:
For all group bookings final numbers must be emailed and received no later than 48 hours prior to departure
Where payments have been made directly to NZWINEPRO outside Bookit, refunds made to clients will be to the client’s credit card or by bank direct credit. All refunds by credit card and Bookit may incur a 3% processing refund fee
These terms and conditions meet the outline required for your legal protection under the New Zealand Fair Trading Act 1986 and the Consumer Guarantees Act 1993